Let's Plan Your Trip

Reach us directly, or send a message and we'll get back to you.

Get In Touch

We'd Love to Hear From You

Whether you're ready to book or still deciding where to go, reach out any way that's easiest for you.

✉

Email

viatrixtoursandtravelco@gmial.com

☎

Call Us

+256 754 189 883

💬

WhatsApp

+256 777 271 601 0704 696 480

Plan With Confidence

Booking Information

Everything you need to know before confirming your journey with Viatrix Tours & Travel.

01

Payment Methods

Mobile Money and bank transfer
Visa or Mastercard where available
PayPal where available
Cash on arrival only where agreed in advance

02

Deposits & Balance

Your quotation or invoice states the required booking deposit.
The remaining balance and due date appear on your invoice.
Official invoices and payment confirmations or receipts are provided.

03

Cancellation & Refunds

Send cancellation requests through an official Viatrix communication channel.
Charges and eligible refunds depend on timing, confirmed services and supplier terms.
Some permits or supplier payments may be non-refundable.
Rescheduling may be offered where applicable.

04

Travel Information

Travellers are responsible for passports, visas and entry requirements.
Comprehensive travel insurance is strongly recommended.
Health, fitness and age requirements may apply to certain activities.
Park, permit and activity instructions must be followed.

Payment & Cancellation Policy →Read Full Terms & Conditions →